Privacy Policy

This Privacy Policy describes how Her Collection collects, uses, protects, and manages personal information when customers visit or make a purchase from Her Collection (https://hercollection.shop). We are committed to protecting customer privacy and ensuring that personal data is handled securely, responsibly, and in accordance with applicable Indian data protection and e-commerce practices.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When customers visit or interact with Her Collection, we may collect certain information necessary to process orders, provide services, and improve the shopping experience.

Personal Information may include:

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Order details and purchase history

  • Payment method selection (not full card details)

We collect only the information required to fulfill orders, provide support, and maintain transactional records.

How We Use Your Information

Customer information collected by Her Collection is used strictly for legitimate business purposes, including:

  • Processing and confirming orders

  • Shipping and delivery coordination

  • Customer support and communication

  • Payment verification and fraud prevention

  • Returns, refunds, and service requests

  • Website improvement and service optimization

  • Compliance with legal and financial obligations

We do not use customer data for misleading marketing or unauthorized purposes.

Payment Information Security

All payments on Her Collection are processed through secure and authorized payment gateway providers. We do not store or have direct access to full debit/credit card numbers, CVV, or banking credentials.

Payment transactions are encrypted and handled by certified payment processors in accordance with industry security standards. Customers enter payment details only on secure gateway pages.

Data Sharing & Disclosure

Her Collection does not sell, rent, or trade customer personal information to third parties. Limited data may be shared only when necessary to operate our services, including:

  • Logistics and delivery partners for shipment fulfillment

  • Payment gateway providers for transaction processing

  • Technology platforms required for website operation

  • Legal authorities if required by law or regulation

All such sharing is restricted to operational necessity and service delivery.

Data Protection Measures

We implement reasonable administrative and technical safeguards to protect customer information against unauthorized access, misuse, alteration, or disclosure. Access to personal data is limited to authorized personnel and service providers directly involved in order processing and support.

While we follow accepted security practices, customers acknowledge that no online transmission or storage system can be guaranteed 100% secure.

Cookies & Website Data

Our website may use standard cookies or similar technologies to improve functionality, remember user preferences, and analyze website performance. Cookies do not provide us with sensitive personal or financial data.

Customers may disable cookies in their browser settings; however, some website features may not function properly without them.

Customer Rights

Customers may request access, correction, or deletion of their personal information held by Her Collection, subject to legal and transactional record-keeping requirements. Requests can be submitted through our official support contact.

We retain order and transaction records as required for accounting, legal, and dispute-resolution purposes.

Third-Party Links

Our website may contain links to external platforms or services. Her Collection is not responsible for the privacy practices, policies, or content of third-party websites. Customers are encouraged to review the privacy policies of those sites independently.

Children’s Privacy

Her Collection does not knowingly collect personal information from individuals under the age of 18. Our website and services are intended for use by adults capable of making legally binding purchases.

Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with revised effective dates. Continued use of the website constitutes acceptance of the updated policy.

Ownership & Data Controller

Her Collection (https://hercollection.shop) is owned and managed by KIAN ENTERPRISE BY MAYUR JITENDRABHAI PARMAR. All order cancellations and refund approvals are handled under this ownership in accordance with stated policies.

Business Information

Business Name: Her Collection
Owner: KIAN ENTERPRISE BY MAYUR JITENDRABHAI PARMAR

Registered Address:
74, Maliratna Row House Vibhag - 2, Bapa Sitaram Chock Near Patel Nagar, Kamrej, Surat, Gujarat - 394180

Customer Support Email: admin@hercollection.shop
Customer Support Phone: +91 9376631793

Support Hours:
Monday to Saturday: 10:00 AM – 7:00 PM IST
Sunday & Public Holidays: Closed

Contact for Privacy Matters

For any privacy-related questions, data requests, or concerns regarding personal information handling, customers may contact us using the official support details listed above.