Terms & Conditions

Welcome to Her Collection. These Terms & Conditions govern your use of our website Her Collection (https://hercollection.shop) and the purchase of products from our online store. By accessing this website or placing an order, you agree to be bound by the terms outlined below.

If you do not agree with any part of these Terms, you should not use this website or purchase from our store.

Website Use

By using Her Collection, you confirm that:

  • You are at least 18 years of age

  • You are capable of entering legally binding transactions

  • The information you provide is accurate and complete

  • You will not misuse or attempt to disrupt website operations

Unauthorized use, fraud attempts, or policy abuse may result in order cancellation or service restriction.

Products & Descriptions

We strive to present products as accurately as possible through descriptions, images, and sizing information. However:

  • Colors may vary slightly due to screen differences

  • Minor variations in fabric or stitching may occur

  • Measurements may have standard tolerance differences

Customers are responsible for reviewing product details before purchase. Clothing fit may vary based on body type and preference.

Pricing & Availability

All prices on Her Collection are listed in Indian Rupees (INR) and are subject to change without prior notice. We reserve the right to:

  • Correct pricing errors

  • Modify product availability

  • Update product information

  • Cancel orders affected by listing mistakes

If an order is cancelled due to pricing or stock issues, any prepaid amount will be refunded.

Orders & Acceptance

Placing an order on Her Collection constitutes an offer to purchase. Orders are considered accepted only after confirmation and successful processing.

We reserve the right to:

  • Cancel suspicious or fraudulent orders

  • Refuse bulk or reseller-type orders

  • Limit quantities per customer

  • Cancel orders with incomplete details

Customers will be notified if cancellation occurs.

Payments

Her Collection supports secure payments through authorized Indian payment gateways. Available methods may include:

  • UPI

  • Debit / Credit Cards

  • Net Banking

  • Digital Wallets

  • Cash on Delivery (where applicable)

All prepaid transactions are processed via secure encrypted payment processors. We do not store full card or banking credentials.

Orders may be declined if payment authorization fails or fraud risk is detected.

Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy. Delivery timelines are estimates and may vary due to logistics conditions, location accessibility, or external disruptions.

Her Collection is not liable for delays caused by:

  • Courier partner disruptions

  • Weather or natural events

  • Regional restrictions

  • Incorrect customer address

Customers must provide accurate delivery details to avoid shipment issues.

Returns, Refunds & Cancellations

Returns, refunds, and cancellations are governed by our respective policies. By purchasing, customers agree to those conditions.

General principles:

  • Returns subject to eligibility criteria

  • Refunds processed after verification

  • Cancellations allowed before dispatch

  • Policy abuse may lead to refusal

Customers are responsible for reviewing applicable policy pages before purchase.

User Conduct

Users agree not to:

  • Submit false information

  • Abuse return or COD facilities

  • Attempt payment fraud

  • Disrupt website functionality

  • Copy or misuse content

Her Collection may restrict access or refuse service for misuse.

Intellectual Property

All website content, including text, images, graphics, logos, and layout, is the property of Her Collection and may not be copied, reproduced, or used without permission.

Unauthorized use may violate applicable intellectual property laws.

Limitation of Liability

Her Collection shall not be liable for:

  • Indirect or incidental damages

  • Loss of use or profit

  • Delivery delays beyond control

  • Product misuse by customer

  • Minor product variations

Our liability, if any, is limited to the purchase value of the product.

Indemnification

You agree to indemnify and hold harmless Her Collection and its owner from claims, damages, or losses arising from:

  • Violation of these Terms

  • Misuse of the website

  • Fraudulent activity

  • Policy abuse

Force Majeure

Her Collection is not responsible for failure or delay in performance caused by events beyond reasonable control, including natural disasters, strikes, transport disruptions, government restrictions, or technical outages.

Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of courts located in Surat, GJ-India.

Ownership & Operations

Her Collection (https://hercollection.shop) is owned and managed by KIAN ENTERPRISE BY MAYUR JITENDRABHAI PARMAR. All order cancellations and refund approvals are handled under this ownership in accordance with stated policies.

Business Information

Business Name: Her Collection
Owner: KIAN ENTERPRISE BY MAYUR JITENDRABHAI PARMAR

Registered Address:
74, Maliratna Row House Vibhag - 2, Bapa Sitaram Chock Near Patel Nagar, Kamrej, Surat, Gujarat - 394180

Customer Support Email: admin@hercollection.shop
Customer Support Phone: +91 9376631793

Support Hours:
Monday to Saturday: 10:00 AM – 7:00 PM IST
Sunday & Public Holidays: Closed

Updates to Terms

Her Collection reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page. Continued use of the website constitutes acceptance of revised terms.